MCC COVID-19 RESOURCE CENTER

Enhanced policies and procedures for COVID-19 pandemic response & FAQs

First and foremost, the management and staff at MITAGS and Maritime Conference Center (MCC) would like to express our gratitude to the heroes on the front lines of COVID-19. Our thoughts are also with those that have been impacted directly by illness or loss during this difficult time.

MITAGS reopened its doors to enrolled students on May 31, 2020, and Maritime Conference Center reopened its hotel to house students and instructors on May 30, 2020. Student classes have safely resumed in our East and West campuses. Maritime Conference Center has hosted safe, successful in-person meetings and hybrid events over the past year or more, and looks forward to working with customers planning events for the future.

As of May 15, 2021 Maryland's Governor lifted restrictions on indoor and outdoor venues, including "convention and banquet facilities", and indoor and outdoor dining. Meeting room capacities are no longer limited, however physical distancing setup options are still available upon request. Additional room rentals may apply. Here is the executive order for your reference.

Please review the updated MITAGS-Maritime Conference Center COVID-19 Policy below for details about our internal plans and procedures to keep our staff, students and guests safe. In order to keep everyone safe, we are urging guests to be fully vaccinated, or receive a negative COVID-19 test within 72 hours of arrival.

We recommend travelers reach out to their specific airline or departure airport for pertinent information in regards to travel. Additional resources can be found here: https://governor.maryland.gov/marylandunites/

BWI-Thurgood Marshall Airport information can be found here:    https://www.bwiairport.com/COVID19

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Anne Arundel County's indoor mask mandate expired on Monday, January 31, 2022, and the CDC recently updated their masking guidelines on February 25, 2022. As of March 1, 2022, if you are fully vaccinated, you are not required to wear a mask in our facility. Otherwise you must wear a mask. If you are sick, or have recently developed symptoms of being sick, please postpone your visit. All guests are subject to a daily temperature check and COVID-19 screening questionnaire. We will continue to re-evaluate this policy as conditions change.

MITAGS students are also required to be fully vaccinated or tested for COVID-19 within three days prior to arrival on campus. Additionally, we request that if you are able to receive the seasonal flu vaccine that you do so prior to arriving. Many of the COVID-19 symptoms mirror flu symptoms.

MITAGS and Maritime Conference Center recognize that it is our responsibility to make every effort to ensure meetings and events are held in a responsible and safe manner. This is why we’ve worked diligently to create, and continually modify, protocols and resources for our staff, students, meeting planners and guests to mitigate this risk to the best of our abilities. Our policies are based on the latest safety guidance from CDC, state health department and other regulatory authorities. MCC’s protocols can be found here on this page, in our COVID-19 Resource Center. MITAGS' COVID-19 Resource Center can be found here: https://www.mitags.org/faqs-covid-19/.

Both Resource Centers will be modified and updated as we continue moving forward, as changes are inevitable.

If you have any specific questions that you need assistance with or if you would like a copy of our full COVID-19 Operational and Safety Manual, please email us at [email protected].

COVId-19 Policies for All Staff, MITAGS Students & MCC guests

The buttons below take you to our current policies and procedures for visiting MITAGS and MCC in Baltimore during this COVID‐19 health crisis.

Maritime Conference Center COVID-19 Policy

House Guidelines for Sports Teams

FACT SHEETS

Download our latest fact sheets to share with your planning team and meeting/conference guests.

My Cleaning Promise Program

Frequently Asked Questions

AM I REQUIRED TO WEAR A MASK ON CAMPUS?

As of March 1, 2022, if you are fully vaccinated, you are not required to wear a mask in our facility. Otherwise you must wear a mask. If you are sick, or have recently developed symptoms of being sick, please postpone your visit. All guests are subject to a daily temperature check and COVID-19 screening questionnaire. We will continue to re-evaluate this policy as conditions change. Clients may choose to mandate their own organizational mask requirements within meeting spaces, require temperature checks, COVID-19 Screenings, and/or proof of vaccination for their attendees.

WHAT SHOULD I EXPECT AT CHECK-IN?

Online reservations are available for all groups.
Contactless check-in and payment terminals are available at our front desk.

IS YOUR FITNESS CENTER & POOL OPEN?

The fitness center is open from 5am to 10pm, with a maximum capacity of 6 persons at a time. We ask that all equipment is whipped down after use.

The hotel pool is open from 5pm to 10pm daily. Our management company, Ace Aquatics, is adhering to all state and local health and safety protocols. Used linens will be placed in a receptacle with a bag, and removed once a day to be cleaned.

The Recreation Room has opened.

What changes Have you Made in Your Dining Room & Centralized Break Area to Mitigate Risk of Infection?

Our dining partner, Flik Hospitality Group, offers delicious self-serve buffet style meals in the Chesapeake Dining Room and centralized breaks throughout the conference center.
Pre-packaged break service inside your meeting room is available as an upcharge.
Private served buffets are available as an upcharge.
Dining Room and Centralized Break hours may be limited or varied.
* Offerings may vary depending on meeting package. Please inquire with a sales professional.

Is your Shuttle Still Operating?

Shuttle service is subject to availability. If you are flying into BWI or traveling by train to the BWI Amtrak Station when our shuttle is not in operation, please take a taxi, Uber or Lyft.

For conference groups, please work with your conference manager to discuss specific shuttle arrangements.

IS MCC Offering Virtual Tours of Its Property and Meeting Spaces?

Currently we have multiple options that allow you to view some videos and photos of our individual spaces:

If you would like to schedule a personal virtual tour via Teams, Zoom or a similar app., or an in-person tour please contact us at [email protected].
In-person tours are available by appointment only, and we reserve the right to limit the number of guests allowed on a tour.
Walk-in tours are not being accepted at this time.

Is the Deck Club Lounge Open?

The Deck Club Lounge Bar is open Sunday-Thursday 5pm-10pm (closed on Fridays & Saturdays). Subject to change.

What Air Filtration and Circulation Equipment is in place at your Facility?

Each guest room floor in the North Tower has a fresh air makeup unit in the hallway. The South Tower consist of a Roof Top unit and supplies 100% outside air to each floors . Each individual room in the North and South Towers has a water-cooled A/C unit, but no fresh air comes in through those units. Exhaust is forced out though ventilation ducts in the guest room bathrooms.

The majority of our meeting space, to include the A300 rooms, Bridge Room, A111/A113, A100 and most of our Academic Classrooms have rooftop A/C units that take in fresh air. There are also some smaller meeting spaces that have individual A/C units.

If you need additional information, we'd be happy to connect you to our Chief Engineer.

What additional cleaning and SANITATION Protocols have you put in Place ?

Our housekeeping partner, My Cleaning Services, Inc., has developed, the “My Cleaning PROMISE” program which includes enhanced cleaning and sanitizing of
guest rooms and public spaces.

In addition, our Conference Department is cleaning and sanitizing desks, chairs and all hard surfaces in our meeting rooms. Adjusted capacity and layouts to promote physical distancing are also available. And we are using our impressive internet backbone to provide solutions for guests who wish to attend online.

For more information on our cleaning protocols and the My Cleaning PROMISE Program, click here.

My Cleaning Services, Inc. has received ISSA The Worldwide Cleaning Industry Association's Cleaning Industry Management Standard GB Certification.

ARE ONLINE RESERVATIONS AVAILABLE FOR GROUPS?

Yes, online reservations are available for all groups. Please reach out to your Sales or Conference Manager to obtain your booking link.

HOW ARE YOU ENFORCING PHYSICAL DISTANCING?

Physical distancing is no longer recommended by the CDC for fully vaccinated individuals, however we will work with groups to assist with physically distanced meeting spaces, and creative ways to encourage distancing in common areas, etc. Breaks and mealtimes may be scheduled to limit crowds as well. Additional room rental fees may apply for physical distanced meeting space requests.

How Can you support my Virtual Training Needs?

Click here to view our current AV equipment offerings and price list. We continue to work with our IT/AV team and Conference Department to stay up-to-date on the latest technology, especially as the industry pivots to more virtual meetings. We also have several great third-party partnerships that we can recommend to you should your needs be outside of our capabilities.

The FAQ below this one, "What do you offer in terms of internet access & capabilities" will also help with your hybrid meeting plans.

For more information and to discuss your specific requirements, please contact us at [email protected].

WHAT DO YOU OFFER IN TERMS OF INTERNET ACCESS & CAPABILITIES?

Maritime Conference Center performed a complete overhaul of our public Wi-Fi services in 2014. In addition to securing the services of a leading hospitality-focused support and engineering company to manage our infrastructure, we upgraded our internal cabling to CAT-6 standards, installed 95 access points, and we boast a 150MB bandwidth over microwave with a failsafe to a 100MB fiber pipe.

Both wired and seamless Wi-Fi service is available in all of our guest rooms and throughout the property. And as always, this is a complimentary service to our guests. We offer additional services for our conference and meeting guests such as private V-LAN, web conferencing, reserved bandwidth and dedicated technical support at competitive rates.

150MB bandwidth
95 access points
Complimentary WiFi service in meeting rooms and hotel rooms
Private V-LAN, Web Conferencing and Reserved Bandwidth available

HOW DO I KNOW WHAT MEETING ROOM SIZE IS NOW APPROPRIATE FOR MY MEETING SO WE CAN ENSURE PHYSICAL DISTANCING?

Our Conference Department has completed new capacity charts for each of our meeting spaces to ensure physical distancing. You can view these new capacities, which are based on 50% occupancy with 6 foot physical distancing, by clicking here.

Please contact your Sales or Conference Manager with questions or to discuss your specific needs. At this point in Anne Arundel County, Maryland all capacity restrictions have been lifted. We do encourage full vaccination or a negative COVID-19 test within 72 hours of arrival.

You can also view this physical distancing room space and capacity calculator to get a general idea of how your meeting room size may need to be adjusted.

Additional room rental fees may apply for physical distancing requests.

Are you Still oFFering Laundry Service at this time?

Laundry/valet pickup services are available for our guests. Please follow the procedures below:

Please write your name and room number on the laundry bag with a ballpoint pen. Then remove the perforated section at the top of the bag and retain that as a tie for the bag. Place all your laundry in the bag, along with all copies of the filled out slip.
You must bring down your laundry/dry cleaning to the Front Desk no later than 7:30AM on the day of pickup.
Upon pickup, you may pay by credit card or charge it to your room (if authorized).

Our self-service laundry rooms are also available on the 5th floor in our North Tower and 2nd Floor in our South Tower. Self-service laundry rooms may only be available during specific hours. Complimentary soap is available.

Do you have sample menus of what is now available in the dining room?

Yes, please click here to see sample menus for breakfast, lunch and dinner provided by our partner, FLIK Hospitality Group. Food selections will continue to evolve as restrictions and conference volumes change. Please ask your Sales Manager or Conference Manager should you have specific questions or requests.

What is the current limit on social gatherings in Maryland?

Anne Arundel County and Maryland no longer have capacity restrictions.

Can sports teams make reservations at the Maritime Conference Center?

Yes, we are accepting reservations for guests attending outdoor sporting events. We ask that guests review our House Guidelines for Sports Teams.